Privacy Policy

Last Updated: September 26, 2026

All States Auto Parts ("we," "us," "our," or "All States Auto Parts") respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you when you visit or use allstatesautoparts.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website, request information, submit a form, place an order, or contact us.

Personal Information

Depending on how you interact with our website, we may collect information such as:

• Full name

• Email address

• Telephone or mobile number

• Billing address

• Shipping address

• ZIP code

• Vehicle information

• Order information

• Product or part information

• Information included in customer inquiries or messages

We only request information that is reasonably necessary for the applicable business purpose.

Vehicle and Part Information

When you request an automotive part or product, you may provide information such as:

• Vehicle year

• Vehicle make

• Vehicle model

• Trim or engine information

• Part name

• Part number

• Other information needed to identify a compatible product

Payment Information

If payments are processed through our website or a third-party payment provider, payment information may be collected and processed by the applicable payment service provider.

We do not need to store your complete payment card information when payment processing is handled by a third-party payment processor.

Third-party payment providers may have their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Date and time of visits

• General website usage information

This information may be used for website administration, security, analytics, troubleshooting, and improving our services.

2. How We Use Your Information

We may use information we collect for legitimate business purposes, including:

• Processing and fulfilling orders

• Responding to customer inquiries

• Providing product and part information

• Identifying automotive parts based on information you provide

• Communicating with you about your order

• Providing shipping and delivery updates

• Providing customer support

• Processing payments through authorized providers

• Improving our website and services

• Understanding how visitors use our website

• Preventing fraud, abuse, and unauthorized activity

• Maintaining website security

• Sending promotional communications where permitted and where you have provided appropriate consent

• Complying with applicable laws and legal requirements

3. Communications

If you provide your contact information, we may contact you regarding an inquiry, order, quote request, customer service matter, or other transaction-related communication.

Where permitted by applicable law and with the appropriate consent, we may also send promotional communications.

You may opt out of promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Opting out of promotional communications does not necessarily prevent us from sending important transactional or service-related communications.

4. SMS Communications

If you voluntarily provide your mobile number and separately consent to receive SMS communications, we may use your number to send messages related to permitted business communications.

Depending on your consent and interaction with All States Auto Parts, messages may include:

• Order updates

• Shipping or delivery information

• Customer service communications

• Follow-up messages

• Quote-related communications

• Promotional or offer-related messages, where permitted

SMS opt-in information and mobile phone numbers collected for SMS purposes will not be sold or shared with third parties for their own marketing purposes.

You may opt out of SMS communications at any time by replying STOP to a message.

You may request assistance by replying HELP where supported.

Message and data rates may apply, and message frequency may vary depending on the type of communication and your interactions with us.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember preferences

• Maintain website functionality

• Understand website traffic

• Analyze visitor behavior

• Improve website performance

• Support marketing and advertising activities where applicable

You may control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of portions of our website.

6. Analytics and Advertising

We may use third-party analytics, advertising, and technology providers to help us understand website traffic, measure advertising performance, improve our website, and reach relevant audiences.

These providers may collect information through cookies, pixels, tags, or similar technologies.

Such providers may process information in accordance with their own privacy policies.

Where required by applicable law, we will obtain appropriate consent before using certain tracking or advertising technologies.

7. How We Share Information

We do not sell your personal information simply because you visit our website.

We may share information with service providers and other parties when reasonably necessary to operate our business or provide services to you.

For example, information may be shared with:

• Payment processors

• Shipping and delivery providers

• Product suppliers or fulfillment partners

• Website hosting providers

• Customer service providers

• Analytics providers

• Advertising and technology providers

• Professional service providers

• Business partners involved in fulfilling your request

These parties may only receive information reasonably necessary for the services they provide, subject to applicable contractual or legal requirements.

8. Legal Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law

• Respond to a valid legal process

• Respond to a government request

• Protect our legal rights

• Enforce our agreements and policies

• Investigate suspected fraud or unauthorized activity

• Protect the safety, property, or rights of our customers, website users, or others

9. Business Transfers

If All States Auto Parts is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable privacy laws.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no website, internet transmission, computer system, or electronic storage method can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account information and devices.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your information is collected or used

• Opt out of certain promotional communications

• Withdraw consent where processing is based on consent

• Exercise other rights provided by applicable privacy laws

Requests may be subject to applicable legal exceptions and verification requirements.

To submit a privacy-related request, please contact us using the contact information provided on our website.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly request or collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, manufacturers, suppliers, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

15. Third-Party Services

Certain features of our website may depend on third-party services, including payment processing, analytics, advertising, hosting, communications, and shipping services.

These third parties may process information according to their own terms and privacy policies.

We encourage users to review the applicable policies of third-party services when appropriate.

16. Do Not Track Signals

Some web browsers may provide a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to such signals in every circumstance.

Where required by applicable law, we will honor applicable privacy choices and opt-out mechanisms.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact All States Auto Parts through the contact information provided on our website.

When submitting a privacy request, please provide enough information for us to identify your request and verify it where required.

All States Auto Parts

Website: allstatesautoparts.com

Important: This Privacy Policy is intended as general website policy content and should be reviewed against the actual data collection, SMS/marketing setup, payment processors, analytics tools, and applicable privacy laws used by All States Auto Parts before publication.