Advertisement Policy
Effective Date: January 2026
Last Updated: January 2026
All State Auto Parts ("All State Auto Parts," "we," "us," or "our") is committed to providing clear, accurate, and transparent advertising about our automotive parts, products, services, pricing, availability, warranties, and promotional offers.
This Advertisement Policy explains the standards we follow when creating, publishing, and distributing advertisements for All State Auto Parts.
Our advertising may appear on our website, search engines, social media platforms, email, SMS, display advertising networks, third-party websites, and other marketing channels.
1. Purpose of This Policy
The purpose of this Advertisement Policy is to ensure that our advertising:
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Accurately represents the products and services we offer.
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Provides clear and understandable information to customers.
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Avoids deceptive, misleading, or unsubstantiated claims.
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Clearly communicates material conditions and limitations.
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Complies with applicable advertising and consumer-protection laws.
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Maintains consistent and trustworthy representations of All State Auto Parts.
We aim to make it easy for customers to understand what they are being offered before requesting a quote or placing an order.
2. Accurate Product Advertising
All advertisements for automotive parts should accurately describe the advertised product.
Depending on the product, advertising information may include:
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Part name
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Part number
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OEM or aftermarket status
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New, used, recycled, or remanufactured condition
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Vehicle year
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Make and model
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Engine
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Transmission
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Compatibility information
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Availability
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Warranty information
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Price or estimated price
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Shipping information
We make reasonable efforts to ensure that advertising information is accurate when published.
However, inventory, pricing, availability, product condition, and supplier information may change without notice.
3. Vehicle Fitment and Compatibility Claims
Automotive parts can vary significantly depending on the vehicle configuration.
Advertisements should not imply that a part fits every vehicle within a particular model or model year unless that statement can be reasonably supported.
Where appropriate, advertisements may instruct customers to provide:
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Year
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Make
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Model
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Engine
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Trim
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VIN
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Part number
Customers may be asked to verify compatibility before purchasing.
Any fitment assistance provided through advertising or customer service does not replace final verification by the customer or a qualified automotive professional.
4. Pricing and Promotional Claims
We strive to ensure that prices and promotional claims shown in advertisements are accurate at the time the advertisement is published.
Advertisements may include:
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Product prices
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Discount offers
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Special pricing
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Free or reduced shipping offers
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Quote-based pricing
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Limited-time promotions
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Warranty promotions
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Other special offers
Where an advertised price is subject to conditions, those conditions should be clearly disclosed.
Prices may vary depending on:
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Part type
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Vehicle
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Part condition
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Supplier
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Availability
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Shipping destination
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Applicable taxes
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Promotional eligibility
Unless expressly stated otherwise, an advertised price is not a guarantee that a particular part will remain available at that price.
5. Quotes and "Free Quote" Advertising
All State Auto Parts may advertise free or no-obligation quote services.
A quote request does not necessarily constitute a completed order.
A quoted price may depend on:
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Exact vehicle information
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VIN verification
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Part availability
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Part condition
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Supplier inventory
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Shipping destination
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Applicable taxes or fees
Written quotes may have an expiration period as stated in the applicable quote.
6. Availability Claims
Advertising may state that parts are available, in stock, or obtainable through our supplier network.
Because automotive inventory can change rapidly, availability is subject to confirmation.
Statements such as "in stock," "available," "ships quickly," or similar claims refer to availability or expected fulfillment at the time the advertisement is created or checked and are not intended to guarantee permanent inventory availability.
7. Shipping and Delivery Claims
Where advertisements reference shipping or delivery times, those statements should be presented as estimates unless a specific delivery commitment is expressly provided.
Delivery times may depend on:
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Product availability
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Supplier processing
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Shipping destination
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Carrier schedules
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Weather
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Holidays
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Transportation disruptions
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Other circumstances outside our reasonable control
Customers should review our Shipping Policy for additional information.
8. Warranty Advertising
If a product advertisement mentions a warranty, the applicable warranty terms should be clearly stated or reasonably accessible.
Warranty coverage may vary by:
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Product
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Supplier
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Part condition
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Manufacturer
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Order
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Installation requirements
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Warranty period
Unless expressly stated otherwise, advertising a warranty does not mean that labor, installation, towing, diagnostics, rental vehicles, or other incidental expenses are covered.
Customers should review the applicable warranty terms before purchasing.
9. Used and Recycled Parts Advertising
All State Auto Parts may advertise used, recycled, salvaged, or previously installed automotive parts.
Advertisements for used parts should accurately identify the general condition of the product where reasonably available.
Used parts may contain normal signs of previous use, including:
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Minor scratches
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Cosmetic wear
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Surface imperfections
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Fading
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Minor dents
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Other ordinary wear
Photographs may be representative unless specifically identified as photographs of the exact part.
10. Testimonials and Customer Reviews
Customer testimonials and reviews used in advertising should represent genuine customer experiences.
We will not knowingly create or publish fabricated customer testimonials.
Testimonials may not be presented in a manner that materially misrepresents the typical customer experience.
Where appropriate, testimonials may identify the general product or service involved.
Individual results and experiences may vary.
11. Product Images and Visual Advertising
We aim to use images that accurately represent the advertised product.
Images used in advertising should not intentionally create a materially misleading impression about:
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Product condition
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Product size
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Product quantity
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Included components
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Color
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Compatibility
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Brand
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Availability
Stock, illustrative, or representative images may be used where appropriate and may not depict the exact physical part supplied to a customer.
Where an image is representative rather than an image of the exact product, the advertisement may include an appropriate disclosure.
12. Brand and OEM Claims
We may advertise genuine OEM, original-equipment, recycled OEM, aftermarket, rebuilt, or remanufactured products where applicable.
We will not intentionally represent an aftermarket, rebuilt, or remanufactured component as a genuine new OEM product.
Brand names, trademarks, vehicle manufacturer names, and part numbers may be used where necessary to identify compatibility or the product being offered.
All trademarks remain the property of their respective owners.
13. Performance Claims
Claims concerning product performance, durability, reliability, testing, or quality should be supported by reasonable information or documentation.
We will avoid making unsupported claims such as:
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"Guaranteed to fix every problem"
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"Best part available"
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"Never fails"
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"Lasts forever"
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"Guaranteed to improve vehicle performance"
unless such claims can be substantiated and are legally appropriate.
14. Discounts and Special Offers
Promotional advertisements must clearly communicate important conditions.
Where applicable, promotions may identify:
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Start and end dates
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Eligible products
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Eligible customers
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Minimum purchase requirements
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Coupon or promotional codes
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Shipping restrictions
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Quantity limitations
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Availability limitations
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Other applicable restrictions
Promotional offers may be modified, suspended, or discontinued when permitted by applicable law.
15. "Limited Time" and Urgency Claims
We may use legitimate urgency language when an offer or inventory situation genuinely has a relevant time or availability limitation.
We will not intentionally create false urgency solely to pressure customers into making a purchase.
Examples of potentially misleading practices that we avoid include falsely claiming:
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An offer expires when it does not.
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Only one part remains when inventory is not actually limited.
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A discount is ending when no such deadline exists.
16. Search Engine and Online Advertising
Our advertisements may appear through platforms such as search engines, display networks, social media platforms, and other digital advertising services.
Examples may include advertising for:
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Engines
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Transmissions
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Body parts
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Suspension and steering parts
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Electrical components
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OEM parts
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Used and recycled parts
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Parts searches
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Quote requests
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Automotive parts services
Advertising platforms have their own policies and requirements. We may modify or discontinue advertisements to comply with applicable platform policies.
17. Social Media Advertising
Social media advertisements published by or on behalf of All State Auto Parts should accurately represent our products and services.
We may use:
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Product images
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Customer reviews
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Educational content
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Promotional announcements
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New inventory announcements
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Quote offers
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Product information
Comments, reactions, and user-generated content on social media may not necessarily represent the views of All State Auto Parts.
18. SMS and Promotional Messaging
If customers separately consent to receive promotional SMS messages, All State Auto Parts may send promotional communications consistent with the consent provided.
SMS advertising may include:
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Promotions
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Special offers
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Quote follow-ups
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Product availability
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Order-related communications
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Other permitted business communications
Message frequency may vary.
Message and data rates may apply.
Customers may opt out of promotional SMS communications by replying STOP to applicable messages.
For assistance, customers may reply HELP or contact All State Auto Parts.
SMS consent information and mobile phone numbers will not be sold or shared with third parties for their own independent marketing purposes.
19. Email Marketing
Where customers have appropriately subscribed or otherwise provided consent where required, we may send promotional emails concerning:
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Products
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Special offers
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Discounts
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New inventory
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Services
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Automotive information
Marketing emails will include an appropriate method for unsubscribing.
Customers may unsubscribe from promotional email communications at any time.
20. Advertising to Different Customer Groups
Our advertising may be directed toward different customer groups, including:
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Individual vehicle owners
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DIY automotive enthusiasts
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Professional mechanics
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Automotive repair shops
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Collision repair businesses
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Dealerships
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Fleet operators
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Other automotive businesses
Advertising content may vary depending on the intended audience while maintaining the same standards of accuracy and transparency.
21. Prohibited Advertising Content
All State Auto Parts does not intentionally publish advertisements that:
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Contain materially false or misleading information.
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Promote illegal products or activities.
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Make unsupported material claims.
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Misrepresent product condition.
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Misrepresent product availability.
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Falsely advertise discounts.
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Use fabricated customer testimonials.
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Misrepresent warranties.
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Hide material restrictions or conditions.
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Intentionally deceive customers about pricing.
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Infringe third-party intellectual-property rights.
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Contain malicious or fraudulent content.
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Encourage unlawful vehicle use or activities.
We reserve the right to remove, modify, reject, or discontinue advertising that violates this policy or applicable law.
22. Third-Party Advertising Partners
We may work with third-party advertising, analytics, marketing, technology, and communication providers.
These providers may assist with:
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Advertising placement
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Conversion measurement
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Website analytics
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Campaign management
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Audience measurement
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Remarketing
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Email marketing
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SMS communications
Third-party providers may operate under their own terms and privacy policies.
Our use of third-party advertising technologies is also subject to our Privacy Policy.
23. Advertising and Privacy
Advertising activities may involve the collection or processing of certain technical or usage information.
Depending on the technology used, this may include:
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IP address
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Browser information
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Device information
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Pages visited
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Advertising interactions
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Approximate geographic information
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Conversion information
We handle personal information in accordance with our Privacy Policy and applicable law.
24. Advertising Disclosures
Where an advertisement requires disclosure of material information, we aim to present the disclosure in a clear and understandable manner.
Important limitations should not be intentionally hidden or presented in a way that makes them difficult for customers to understand.
Examples include disclosures relating to:
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Promotional eligibility
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Pricing conditions
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Shipping charges
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Warranty limitations
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Product availability
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Used-part condition
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Financing or payment conditions
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SMS consent
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Other material restrictions
25. Customer Feedback and Advertising Complaints
We take customer feedback concerning our advertisements seriously.
If you believe an advertisement contains inaccurate, misleading, or outdated information, please contact us with:
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The advertisement or a description of it
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The product or service involved
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The date you viewed the advertisement, if known
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The reason you believe the advertisement is inaccurate
We will review the matter and, where appropriate, correct or remove the advertisement.
26. Advertising Monitoring
We may periodically review advertisements to ensure they remain accurate and consistent with:
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Current inventory
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Current pricing
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Current product information
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Warranty terms
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Promotional terms
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Website content
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Applicable laws
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Advertising-platform requirements
We may pause or update advertising campaigns when information changes.
27. Changes to This Advertisement Policy
We may update this Advertisement Policy from time to time to reflect:
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Changes in our products or services
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Changes in advertising practices
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Changes in technology
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Changes in applicable laws
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Changes in advertising-platform requirements
The updated policy will be posted on this page with a revised Last Updated date.
28. Contact Us
If you have questions, concerns, or complaints regarding our advertising practices, please contact us:
All State Auto Parts
Address:
12565 N 17th Dr
Surprise, AZ 85388
United States
Phone: +1 (323) 974-3841
Email: info@allstateautoparts.com
Business Hours: Monday–Saturday, 8:00 AM–6:00 PM CT
We appreciate your feedback and are committed to maintaining accurate, transparent, and responsible advertising practices.
29. Related Policies
For additional information about our business practices, please review:
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Privacy Policy
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Terms & Conditions
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Shipping Policy
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Returns & Refunds Policy
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Warranty Terms, where applicable
These policies should be read together with this Advertisement Policy where applicable.